About this policy

This Privacy Policy applies to information NYC Health & Nutrition collects through nychealthynutrition.com and through our related inquiries, purchases, appointments, consultations, and wellness programs, whether you interact with us online or in person.

Third-party websites and services linked from our website have their own privacy practices. Please review their policies when you use those services.

Information we collect

The information we receive depends on how you interact with us:

Contact and inquiry information: your name, email address, phone number, and the details you provide when you contact us or submit a form.
Purchase and appointment information: the products or services you select, order details, billing and delivery details where applicable, and appointment details. Payment information is processed through the payment services used at checkout or booking.
Consultation and program information: the goals, habits, nutrition preferences, body composition measurements, and other wellness information you choose to provide so we can discuss or deliver a program.
Website information: information such as IP address, device and browser details, pages viewed, referring pages, and interactions with the site, collected through standard logs, cookies, and similar technologies.
Communications: messages you send us and records of our responses, including your marketing preferences.

If you provide a testimonial, result photograph, or video for public use, the terms of any separate permission you give us govern that use.

How we use information

We use information to:

Respond to questions and arrange appointments.
Process purchases and deliver requested products or services.
Prepare for consultations, discuss suitable nutrition options, and support enrolled clients as their programs progress.
Maintain the website, understand its use, measure advertising, and improve our services.
Send updates or marketing communications where permitted; you can opt out of marketing emails at any time.
Protect our clients and business, address disputes, and comply with applicable legal obligations.

How we handle wellness information

A consultation or nutrition program may involve information about your health goals, eating habits, body composition, and progress. We use that information to provide the service you request and communicate with you about your program.

Please avoid sending highly sensitive information through ordinary email or public social media messages. If you have questions about what to provide before an appointment, email us at info@nychealthynutrition.com .

We may provide information to companies that support the services you request, including website hosting and commerce, appointment scheduling, payment processing, communications, shipping or fulfillment, and website analytics. They receive information relevant to the service they provide.

Our website is hosted on Squarespace. Booking and checkout may involve additional providers, including Square where its appointment service is used. Embedded media and linked platforms may receive information when you interact with them.

We may also disclose information when required by law, to protect rights and safety, or as part of a business transaction where permitted. We do not rent client consultation records or contact lists to data brokers. Cookie-based advertising is described separately below.

Cookies, analytics, and advertising

Cookies and similar technologies help the site function, remember preferences, measure visits, and understand the performance of our marketing. Our website may use Squarespace analytics, Google services, and advertising technologies. These providers may receive device and browsing information when their tools operate.

When the site presents a cookie choice, you can accept or decline optional cookies through that banner. You can also manage cookies in your browser settings. Blocking some cookies may affect site features. If you want to ask about an applicable opt-out from targeted advertising, contact us using the email below.

Depending on applicable law, disclosures through advertising technologies may be treated as a “sale” or “sharing” of personal information even when no money changes hands.

Your choices and privacy requests

You can ask us to review, correct, or delete information associated with you, subject to applicable law and information we need to keep for legitimate business or legal reasons. You can also ask about applicable rights to limit certain uses or disclosures.

To make a privacy request, email info@nychealthynutrition.com with “Privacy request” in the subject line. We may need to verify your identity before acting on a request. To stop marketing emails, use the unsubscribe link in the message or contact us directly.

Security and retention

We use administrative and technical measures intended to protect personal information. No website, transmission, or storage system can be guaranteed completely secure.

We retain information for as long as needed to provide requested services, maintain business records, resolve disputes, and meet applicable legal obligations. The period can vary by the type of information and the reason it was collected.

Other websites and services

Our site may link to booking, payment, product, video, social media, and partner websites. Their privacy policies apply when you visit or use those services. We encourage you to read their notices before providing information to them.

Children’s privacy

This website and its online services are intended for adults. We do not knowingly solicit personal information from children through the website. If you believe a child has provided information to us, please contact us so we can review the matter.

Changes to this policy

We may update this Privacy Policy as our services or practices change. The date at the top identifies the current version. When additional notice or consent is required by law, we will provide it.